![]() ![]() Gifts returned without gift receipt (invoice) will receive a merchandise certificate by mail in the amount of the current selling price.Īre there limitations on returning specific merchandise?īack to School Uniform Guarantee – Extended Return Policy Gifts returned with gift receipt (invoice) will receive a gift card in the amount of the purchase price. In Store: Refunds require a proof of purchase (shipping confirmation email, order number, or credit card used to pay for the original order). Online: Please include the packing slip generated by the interactive online returns process. Refunds require proof of purchase: the shipping confirmation email or the original credit card used for the purchase. To receive a refund for items returned by mail, items must be received at our facility within 60 days of ship date. Within 60 days of ship date by mail or to a store (1). To receive a refund for items returned by mail, items must be received at our facility within 30 days of ship date. Within 30 days of ship date by mail or to a store (1). How long do I have to return or exchange an item I bought online? ![]() Is the shipping fee charged for exchanges? How much is the return shipping fee for online purchases? Items which are damaged or defective may be returned at any time.įinal sale items cannot be returned or exchanged. If it doesn't perform, return it within 60 days of ship date. Items not in this condition will not be accepted. Items are in their original condition: unwashed and unworn. What items are eligible to be returned or exchanged? Here's a quick overview of how our four brands handle returns and exchanges.įor step-by-step instructions on how to return or exchange an item, please see Online Returns. We will bill your credit card for the new merchandise and process your credit for returned merchandise as soon as we receive it. ![]() The exchanged item will be shipped at no charge for standard shipping and handling. Return merchandise using our easy mail return process, and order your new merchandise at the same time by calling 1-80 anytime. Click here to find a convenient Canada Post Drop Off Location.Click here to find a convenient UPS Drop Off Location.It's also a good idea to write down your delivery tracking number for future reference. If you prefer, you can send your returned item, postage prepaid, to one of the addresses below and return via UPS or Canada Postīe sure to include your packing slip (generated via the interactive returns process). To create a prepaid return shipping label, interactive returns process. If you chose to opt out of creating a pre-paid label through the interactive returns process, please address your package to the address below and return via UPS or Canada Post: Take your package to a drop off location based the self-selected prepaid return label. Make sure no other tracking labels are shown. c) Affix your chosen carrier return shipping label to the packaging.a) Pack your return securely, and include your packing slip (generated via the interactive returns process).To begin your return and create a prepaid UPS or prepaid Canada Post return shipping label, use the interactive returns process.Identify items and begin the return process Returning or exchanging items bought onlineġ.
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